If you're using a computer on a network managed by your workplace or university, your organisation's firewall may block TalkType from working correctly.
What's a firewall?
A firewall is a network security process that monitors and filters incoming and outgoing network traffic. It can restrict access to certain domains.
Which domains do I need to allow?
TalkType needs to connect to some domains to work properly. These domains are:
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transcriber.carescribe.io
- transcriber-talktype.carescribe.io
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api.talk-type.com
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captioned.talk-type.com
- connect.carescribe.io
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api.captioned.carescribe.io
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carescribe.io
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caption-ed.com
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talk-type.com
Check with your organisation's IT team that these domains have been whitelisted for full access.
Also, ensure that TalkType has been whitelisted for your antivirus program.