There may be a few reasons why your TalkType app isn't able to pick up any audio from your microphone or generate text. In this article, we'll go through a few common hurdles and how to resolve them.
Checking Security & Privacy
First, we'll need to check that TalkType has the correct permissions on your Mac.
Step 1: Open System Preferences
Step 2: Select "Security & Privacy". Go to the "Privacy" tab.
Step 3: Make sure the tick icon (✅) is active next to TalkType in the Microphone, Accessibility and Automation sections.
If TalkType isn't active in any of these sections, you'll need to add it.
Select the padlock icon (?) in the bottom left and confirm your computer admin details. This will allow you to make changes to your privacy settings.
Select the add icon (+) and select TalkType from the list of available apps.
Click the padlock icon (?) again to save the changes to your Mac.
Checking audio input
Next, we'll check that the correct microphone is set up as the default audio input on your Mac.
Step 1: Open System Preferences on your Mac
Step 2: Select "Sound". Go to the "Input" tab.
Step 3: Make sure your microphone is highlighted to select it as the default input.
Checking firewall access
Making sure your macOS is up to date
Sometimes the internal audio settings on Mac will need resetting so that TalkType can link up to the microphone. Updating your macOS can reset these audio settings.
Step 1: Click to the Apple logo in the top left of your screen and select "About This Mac".
Step 2: You can check to see if your macOS needs updating by selecting "Software Update".
Checking you have the right version of TalkType installed
On the TalkType downloads centre, there are two versions of TalkType available;
- A version for macOS Monterey & macOS Big Sur
- A version for macOS Catalina
If you've installed the wrong version, the TalkType app won't be able to start.
You can check which version of macOS you have by clicking the Apple logo in the top left of your screen and selecting "About This Mac".
If TalkType isn't opening on your Mac, we recommend deleting the app (Finder > Applications > Right-click "TalkType" and select "Move to bin") and downloading and installing the correct version again from the downloads centre.
You may need to reset your TalkType license key during the reinstallation process; if this is the case then you can request a reset here.