Frequently asked questions
- I have a TalkType License Key, how do I download and start using TalkType?
- What devices can I use TalkType on?
- Do I need an internet connection to use TalkType?
- I'm not a DSA or ATW user, how do I purchase TalkType?
- Do I need a headset for TalkType?
- How do I tell which version of TalkType I have installed, 1.0 or 2.0?
- How many devices can I use TalkType on?
- When will the TalkType subscription plan be available?
Have a question that hasn't been answered here? Get in touch with us.
I have a TalkType License Key, how do I download and start using TalkType?
Head to our downloads page here to download the latest version. Open the file to start the installation process. During the installation, you'll need to agree to our terms and conditions and enter your license key. (Installing TalkType on your Mac)
What devices can I use TalkType on?
TalkType 2.0 is available for MacOS Catalina, Monterey & BigSur.
Do I need an internet connection to use TalkType?
Yes. TalkType is cloud-based, so you'll need an active internet connection to run the application.
I'm not a DSA or ATW user, how do I purchase TalkType?
At the moment, TalkType is only available through the Disabled Student Allowance (DSA) or Access To Work (ATW) schemes in the UK. We are planning on releasing TalkType to individual users through a subscription plan in 2022, so watch this space!
Do I need a headset for TalkType?
You don't need a headset to use TalkType; your computer's built in mic will work. However, using a headset can help reduce background noise and improve accuracy. You can find a list of our recommended headsets here.
How do I tell which version of TalkType I have installed, 1.0 or 2.0?
We launched an updated version of TalkType in November 2021, so you may still be using the old version. You can tell which version you have by looking at the application icon.
TalkType 1.0 will look like this:
Whereas TalkType 2.0 will look like this:
TalkType 2.0 has a whole host of new features and improvements compared to 1.0. You can learn more about the 2.0 update here.
You can download the latest version of TalkType in our downloads centre here.
You may need to reset your license key when installing the new version; if you have any problems with this then please head to our license key support page here.
How many devices can I use TalkType on?
A TalkType license can only be active on one device at a time. If you've already activated your license and want to transfer your license to a new computer, then you'll have to reset your license key.
When will the TalkType subscription plan be available?
The TalkType monthly subscription plan should be available by the end of February 2022 at the latest.